Last Updated: 23 August 2026
MintFerries.com ("MintFerries", "we", "us" or "our"), with its office at A 301, Shalimar Morya Park, New Link Road, 3rd Floor, Andheri West, Mumbai – 400053, is committed to protecting the privacy of visitors and users of this ferry ticket booking platform (the "Platform"). This Privacy Policy explains how we collect, use, disclose and safeguard your information.
Note: This Platform is currently a front-end preview. Booking and account processing will be enabled once our backend and payment API integrations go live; this policy describes how such data will be handled at that time.
1. Information We Collect
- Personal identification information: name, mobile number, email address, and date of birth.
- Travel information: route, travel dates, passenger count and identification details required for ferry check-in.
- Payment information: transaction details processed through our secure payment partners. We do not store full card numbers, CVV or banking passwords on our servers.
- Technical information: IP address, browser type, device information, and usage data collected automatically through cookies and similar technologies.
- Communication data: records of correspondence when you contact our customer support team.
2. How We Use Your Information
- To search, process and confirm ferry ticket bookings on your behalf.
- To create and manage your account, where applicable.
- To send booking confirmations, e-tickets and travel updates.
- To respond to customer support queries and requests.
- To detect, prevent and investigate fraud, security incidents or unauthorised access.
- To comply with applicable legal, regulatory and reporting obligations.
- To improve the performance, usability and security of the Platform.
3. Sharing of Information
- With the relevant ferry operator, to the extent necessary to confirm and honour your booking.
- With payment gateway partners solely to complete your transaction.
- With service providers who support our platform's operations (e.g. hosting, analytics), under confidentiality obligations.
- When required by law, regulation, court order or governmental authority.
- To protect the rights, property or safety of MintFerries.com, our users or the public.
4. Data Security
We implement industry-standard technical and organisational measures, including encryption, access controls and secure infrastructure, to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to remember your preferences, understand how you use the Platform, and improve your experience. You can control cookies through your browser settings.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, including to comply with legal, accounting or reporting requirements, after which it is securely deleted or anonymised.
7. Your Rights
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal and regulatory requirements.
- Withdraw consent to marketing communications at any time.
8. Children's Privacy
Our services are intended for use by individuals who are at least 18 years of age. We do not knowingly collect personal information from minors, other than as part of a booking made by an accompanying adult.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: